Permission Marketing Policy
This permission marketing policy
contains terms
that are applicable to ClientWhys, ClientWhys' clients,
and our
clients' customers. ClientWhys provides email marketing
solutions
to its clients, including many top tax accounting and
financial
service firms. Our clients use the ClientWhys product as a
solution
to deliver permission-based personalized communications
to their
prospects and customers. ClientWhys expressly forbids any
of our
clients from using the ClientWhys product to deliver
unsolicited
commercial email and unsolicited bulk email. The term
"commercial
email" as used in this permission marketing policy does
not
include administrative email such as shipping
notifications, employee
notices, notices required by regulation or law, invoices,
account
statements, order confirmations and other transactional
and relationship
email, as defined by CAN-SPAM.
How
does ClientWhys
avoid "spam"?
Each client who uses the ClientWhys product enters into a
service
agreement with ClientWhys agreeing to comply with our
permission
marketing policies, as well as all laws and regulations
related
to their email marketing activities. ClientWhys
thoroughly investigates
any complaint that a client is delivering unsolicited
commercial
email. For online registrations, ClientWhys asks its
clients to
provide ClientWhys with the online opt-in information for
the email
recipient who submitted a complaint that he or she
received via
email. This online opt-in information includes the
following:
the date and time the
recipient
opted in
the Internet Protocol
address
of the machine from which the recipient opted in
If the individual enrolled via postal
mail or
other written means, ClientWhys requests its clients to
provide
the enrollment form, or if the individual opted in via
the telephone,
then ClientWhys requests the script that was used to gain
the individual’s
permission. Reports of a client sending unsolicited email
may result
in the suspension or termination of the client's access
to the
ClientWhys product.
How does
ClientWhys
protect your privacy?
ClientWhys employs strict security measures to protect
against
the loss, misuse, and alteration of data placed on the
ClientWhys
network.
How can you stop a company from
sending
you more email?
Every ClientWhys client using the
ClientWhys
product to send commercial email must include in each
commercial
email message (i) clear instructions on how the recipient
can unsubscribe
from receiving future commercial email, and (ii) its
physical address.
ClientWhys understands that many illegitimate online
marketers use
unsubscribe links to verify whether an email address is
valid, but
ClientWhys does not allow the delivery of unsolicited
commercial
email through its ClientWhys product. Therefore, if you
follow the
unsubscribe instructions in the email, ClientWhys will
work with
the client to make sure that you do not receive future
commercial
email. Our clients are required to comply with any
commercial email
opt-out request in accordance with CAN-SPAM and all other
applicable
laws. If you have difficulty unsubscribing from a client's
email
campaigns using the instructions provided in the email
message,
or if you have questions regarding the opt-out mechanism,
please
contact the privacy@clientwhys.com.
Security and
Privacy
ClientWhys' web site uses security measures to protect
against
the loss, misuse, and alteration of the information under
our control.
We store the information in a database in a secure
environment
at our service provider.
Client-side cookies are used to verify
the login
status of customers using products or services linked
directly
with our web site. Client-side cookies are also used to
track point
of entry to point of registration for those users
participating
in our affiliate signup programs or to track and measure
the success
of a particular marketing campaign. Usage of a cookie is
in no
way linked to any personally identifiable information
while on
our site. If a user rejects the cookie, they may still
use our
site; however, the user may be limited in the access to
some areas
within our web site.
ClientWhys takes care to reinforce the
importance
of our web site visitors' security and privacy among our
employees.
The bottom line is that, because our business involves
hosting
application accounts, data security is paramount. We're
constantly
reevaluating and deploying new technologies to enhance
our security.
We will not share, sell, or rent
individual personal
information with anyone without your advance permission
or unless
ordered by a court of law. Information submitted to us is
available
only to employees and independent contractors managing
this information
for purposes of contacting you or sending you email based
on your
requesting information.
ClientWhys is not responsible for the
privacy
practices or the content of any other web sites to which
we link.
Notification
of Privacy
Policy Changes
ClientWhys will notify its users of any changes to how
ClientWhys
uses personal information via email, with the new policy
posted
on the site at least 30 days prior to its effective date.
Updating and
Choice/Opt-Out
Visitors who request information on our web site have the
following
options for updating their profiles and unsubscribing
(opting out)
to avoid receiving future communications from us:
Sending an email message to help@clientwhys.com.
We'll reply within 30 days of receiving your request
confirming
any corrections or updates requested.
If you are subscribed to receive
newsletter
or commercial emails from us, you may send us a request
to unsubscribe
from receiving such emails at any time by following the
unsubscribe
instructions within the email. We will comply with your
unsubscribe
request within 10 business days after receipt of such
request.
Contacting Us
If you have any questions about this privacy statement or
this
web site, please contact us directly:
ClientWhys, Inc.
PO Box 6768
Malibu, CA 90264
818.338.8700 |
